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TERMS & CONDITIONS

PRICES
All prices are subject to change without notice. Prices do not include GST.

TERMS
First orders are prepaid, COD cash, certified cheque, money order or credit card and are subject to a $5.00 processing fee. Credit terms are available upon acceptance and clearance of a credit application. Upon credit approval, terms are strictly Net 30 days from date of invoice. Accounts over 30 days are subject to an interest charge of 2% per month. All orders with invoices past 45 days will be held, until the account is brought current. All overdue accounts will be placed on a COD basis and are subject to collections. The purchaser agrees to absorb all costs including legal costs which are required to collect the overdue amount. Furthermore, the buyer agrees to fulfill all legal obligations and proceedings with regards to collections within the municipality of the vendor. All product remains the property of American Nutrition Inc. until fully paid for.

MINIMUM ORDER/SHIPPING
All orders must be a minimum of $350.00 before taxes. Orders over $350.00 will be shipped freight prepaid excluding drinks. Shipping rates for drinks will vary and are subject to a minimum charge of $10.00. Otherwise freight charges are the responsibility of the retailer. All orders are subject to acceptance by American Nutrition Inc. and such acceptance is conditional upon the customer’s acceptance of the above mentioned standard Terms and Conditions of sale.

RETURNS/EXCHANGES
Returns and exchanges are subject to a 15% restocking charge and must be preapproved and given a Return Merchandise Authorization Number. Products returned without an authorization number will not be credited. Requests for any returns and/or exchanges must be made within 3 months of the purchase date. Outdated products will not be accepted for credit. Freight charges and any damages incurred for the returned items are the sole responsibility of the retailer. All returns must be in resaleable condition without price stickers or other markings. Partial boxes of product, open product and/or products with tampered safety seals will not be refunded. Exchanges will be granted based on the same dollar value of products to be returned. Otherwise, the difference will be billed to the buyer. Credit notes are applied as a reduction towards subsequent orders and are valid for 3 months.

SHORTAGES/OVERAGES
All shortage/overages must be reported to American Nutrition Inc. within 48 hours from date of delivery. Incomplete or delayed claims will not be accepted.

DAMAGES IN TRANSIT
Damages must be reported immediately upon receipt. Original packaging must be kept for inspection by a representative of the shipping company so that a damage claim can be filed. If damages are not reported immediately, and original packaging has been removed, no credit can be issued.

REFUSALS
A 20% restocking charge plus cost of freight will be levied against all refused or unclaimed shipments due to customer error or the cancelling of shipped orders. The Customer’s account will be billed and must be paid in full prior to the next order.

RETURNED CHEQUES
Cheques returned non-sufficient funds will be subject to a $20.00 administration charge. Replacement of NSF cheques must be done immediately upon notification with a certified cheque and delivered at the issuer’s expense.

BACKORDERS
Backordered items are not included in the total amount of the invoice. Backorders will only be filled if they meet the minimum for free shipping. Monthly specials and discounts do not crossover to the next calendar month regardless of inventory quantities.

ERRORS & OMISSIONS
We retain the right to correct any errors which may from time to time occur in our price lists. Every effort has been made to ensure prices and information are complete and as accurate as possible.

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